OnCall is the official online counseling platform for the ACI network. 

ACI mental health providers receive discounted rates for an ACI branded OnCall license.

  • $79/month per OnCall license (25% discount)
  • Receive a free additional login for your private practice with separate branding and settings. 

Sign up with OnCall

OnCall is a HIPAA compliant online counseling platform that lets you see your clients through secure online video and instant messaging appointments. 

  • Improve access to your sessions to attract clients and reduce no shows.
  • Save time by engaging with clients from anywhere on any device. 

What is OnCall Health?

Get snapshots of key metrics like appointment utilization by provider, division, and appointment type.

Analytics Dashboard

Online counseling features for the modern mental health provider.

Video Appointments

Instant Messaging

Patient Roster

Digital Files

Secure online client intake forms, file sharing, and note taking. 

1-1 video and group sessions for up to 15 participants.


Keep your team organized online and offline - establish clear functional groups for your organization within OnCall.


Send auto appointment reminders through email and SMS. Automatically bill clients. 

Appointment Calendar 

See appointment history, share files, book sessions, and update information - all in one place.

Initiate and close client chats, share files, and bill for the interaction. Download and export message transcripts. 

View, book, and edit appointments yourself or through co-ordinator accounts. Enable client booking pages.

See what's possible for your practice 

Sign up today!